Unbox and verify
Open the package and confirm the tamper-evident seal. Only use the official cable that came with the device. If the seal is broken or packaging looks altered, contact support before connecting.
Securely set up your hardware wallet and manage crypto with confidence.
This guide walks you through receiving your Trezor device, initializing it, creating a backup, and using recommended best practices for ongoing safety. Follow each step carefully and keep your recovery information private.
Open the package and confirm the tamper-evident seal. Only use the official cable that came with the device. If the seal is broken or packaging looks altered, contact support before connecting.
Connect the device to your computer or phone using the included cable. Visit the official web manager or app and follow the on-screen prompts to create a new wallet. Never enter seed words into a computer — write them down on the supplied card instead.
The recovery seed (12/24 words) is the only way to restore funds if your device is lost or damaged. Store it offline in more than one secure location; do not store it digitally or share it with anyone.
Choose a PIN that is easy for you to remember but hard to guess. The device will lock after several incorrect attempts; optionally enable passphrase protection for an extra layer of defense.
Always verify receiving addresses on the device screen, not just on the computer. For sending, confirm destination, amount, and fees on the hardware device display before approving.
If you suspect a compromise, move funds to a fresh wallet immediately.